Return and Exchange Policy
VinGardeValise® stands behind everything we sell. If you are not completely satisfied with your VinGardeValise® purchase, you may return it within 45 days of the original ship date for a prompt refund or exchange.
First, please send an email to Support@VinGardeValise.com, requesting a return authorization number. Include with your request the following: a copy of your receipt and a brief description of why you are seeking to return or exchange the case. Upon review of the material and in accord with our return and replacement policies, you will receive a RAN (return authorization number) by email. You will also be provided with the address to return your VinGardeValise® to. Be certain to write the RAN next to the shipping label before sending.
You can return VinGardeValise® by USPS, FedEx or UPS.
- You must include a copy of your proof of purchase for all returns and exchanges.
- Shipping charges, both to and from the customer are the responsibility of the customer.
- Refunds will be for the full purchase price of the item and will not include shipping.